Terms and Conditions for Customers

1. Introduction

• 1.1
  These Terms and Conditions for Customers (the “Terms and Conditions”) shall apply to all interactions between Nashaty Trading WLL, a company duly incorporated under the laws of the State of Qatar (including its directors, full time employees, subsidiaries, and affiliates, collectively the “Company”), and any parent or legal guardian seeking and/or intending to book activities (collectively, the “Customers”, who are also referred to herein as “You”, “Your”, and other linguistic variations of such term) with the assistance of the Company. The activities available for booking are children’s activities (“Activities”) offered by independent third-party providers (“Activity Providers”).
• 1.2
  By expressing Your interest on the Company’s website or mobile application (the “Platform”) to book Activities, and providing Your contact details, You agree to be bound by the Terms and Conditions, including any additional or modified terms and conditions as may be communicated to You by the Company.
• 1.3
  You can review the most current version of the Terms and Conditions at any time on the Platform. The Company reserves the right to unilaterally update, amend, change or replace any part of the Terms and Conditions by posting updates or changes to the Platform. It is Your responsibility to check this page periodically for changes, and we encourage You to do so from time to time and at regular intervals. All such amendments shall automatically be applicable from the date on which such amendment comes into effect. Your continued use of or access to the Platform following the inclusion of any such changes constitutes Your unconditional acceptance of those changes.
• 1.4
  These Terms and Conditions shall be read together with, and shall include, the Company’s Privacy Policy, as may be updated from time to time. By accessing or using the Platform, You acknowledge that You have read, understood, and agree to be bound by the Privacy Policy, which form an integral part of these Terms and Conditions. In the event of any inconsistency between these Terms and Conditions and the Privacy Policy, the provisions of these Terms and Conditions shall prevail, unless expressly stated otherwise.

2. Nature of the Company's Services

• 2.1
  The Company acts solely as an intermediary in providing the service of coordinating between the Customers and Activity Providers, and facilitating the offer of Activities by the Activity Providers, to the Customers (the “Services”). The Company does not own, operate, manage or control any of the Activities, and the related venues or services offered by the Activity Providers.
• 2.2
  The Services on the Platform are currently provided to Customers free of charge. However, the Company reserves the right to introduce, modify, or update fees, subscription charges, or processing fees for any of its Services at its sole discretion at any time. Any such changes shall take effect upon notice or publication within the Platform or via email. By continuing to access or use the Platform after such changes become effective, the Customer is deemed to have accepted and agreed to the revised fees and charges.
• 2.3
  Any contract for participation in an Activity is strictly between You and the relevant Activity Provider. The Company is not a party to any contract entered into between a Customer and an Activity Provider, and shall not be held liable for the acts, omissions, or representations of any Activity Providers or Customer, vis-à-vis one another.
• 2.4
  The Company operates solely as a technology-enabled coordination and referral Platform and does not supervise, control, inspect, certify, or monitor the Activities, the premises where such Activities take place, or the personnel of the Activity Providers. The Company does not verify the accuracy, completeness, legality, licensing status, or safety compliance of any Activity Provider or Activity. Customers acknowledge that they must independently satisfy themselves regarding the suitability, safety, and legality of any Activity Provider before confirming any booking.
• 2.5
  The Company shall not be responsible for any content generated by reviews of users on its Platfom, by word of mouth or any other means. If a Customer makes a booking based on any such review, they do so at their own risk. Reviews do not mean that the Company has inspected the Activity Provider’s center, its location, or its workers.
• 2.6
  The Company does not supervise children during Activities. All supervision responsibilities lie solely with the Activity Provider and/or the Customer depending on the nature of the Activity, and the agreement between the Customer and Activity Provider. The company encourages and advises the Customers to physically visit the Activity Provider’s center to ensure that it complies with safety regulations. The Company shall not be held liable for the Activity, supervision or safety of child, parents, nannies, or any individual, involved in attending the activities.

3. Eligibility

• 3.1
  You represent that You are competent to contract in terms of the applicable laws and are not disqualified or have not been previously suspended or restricted by the Company from availing the Services or any Activity offered by any Activity Providers. You also represent and warrant that You have the legal right, authority, and capacity to be bound by the Terms and Conditions under the provisions of applicable laws.
• 3.2
  You further represent that You have the legal right and authority to represent any child/children on whose behalf You seek to book Activities, through the Platform. You acknowledge and agree that You are responsible for reviewing all information provided by any Activity Provider, and to exercise your own due diligence and discretion in verifying the Activity Provider’s Activity offered, its facilities, licenses and approvals available to it, its staff and staff qualifications, and suitability to Your child/children, before carrying out any booking.
• 3.3
  You acknowledge and agree that Your use of the Platform, submission of an enquiry, request for booking, acceptance of a payment link, or any other electronic communication with the Company constitutes Your electronic acceptance of these Terms and Conditions. Such acceptance shall have the same legal force and effect as a written signature and shall constitute a legally binding agreement between You and the Company.

4. Code of Conduct

• 4.1
  You and Your child/children agree to comply with all rules, safety instructions, and codes of conduct imposed by the relevant Activity Provider and the Company.
• 4.2
  Any inappropriate behavior, misconduct, or violation of safety rules may result in removal from the Activity without refund.
• 4.3
  The Company reserves the right to restrict or suspend access to its Services in cases of abusive, unlawful, or disruptive conduct.
• 4.4
  The Company reserves the right, at its sole discretion, to review, monitor, remove, restrict, or suspend access to any content that it deems defamatory, unlawful, abusive, misleading, or unverified, without requiring the Customer’s prior consent.
• 4.5
  You acknowledge that participation in physical, recreational, educational, or sports Activities provided by Activity Providers may involve inherent risks including injury or accidents. You voluntarily assume all such risks on behalf of Yourself and Your child/children and agree that the Company shall not be responsible for any injury, loss, or damage arising from participation in any Activity.
• 4.6
  You are solely responsible for ensuring that Your child/children are medically fit to participate in any Activity. You must disclose any medical conditions, allergies, or special needs directly to the Activity Provider prior to participation. The Company shall have no responsibility for assessing or monitoring medical suitability.
• 4.7
  You agree not to misuse the Platform or the Services for unlawful purposes, including attempting to circumvent the booking process, engaging in fraudulent activities, interfering with the Platform’s operation, or using the Platform to solicit Activity Providers outside the Company's booking process.
• 4.8
  If You submit reviews, feedback, comments, testimonials, or other content relating to Activities or Activity Providers, You grant the Company a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, and display such content for promotional or operational purposes. You represent that such content is accurate, lawful, and does not infringe the rights of any third party. However, all reviews are subject to internal approvals from the Company’s admin team, and the Company shall have the right to modify, remove parts, or delete any review or report by Customers at its sole discretion. Additionally, the Company may hide the review until it receives sufficient number of reviews. The Company shall not be under obligation to informing the relevant Customers that their review has been modified, removed, deleted, or added.

5. Booking and Payment

• 5.1
  You agree, undertake and confirm that all bookings for Activities offered by Activity Providers shall be made exclusively in accordance with the procedures and instructions communicated to You by the Company. You acknowledge and accept that the availability, description, duration, schedule, fees, and any other particulars of the Activities communicated to You by the Company are as informed by the respective Activity Providers, and the Company has no control or independent information in relation to the same.
• 5.2
  You acknowledge and accept that a booking shall be deemed confirmed automatically upon: (a) the availability of a slot for the relevant Activity at the time of booking; (b) Your successful completion of the booking through the Platform; (c) Your successful payment for the relevant Activity (the “Activity Fee”) through the payment link/payment gateway provided on the Platform. Any processing or transaction fees of the applicable payment gateway shall be borne by the Activity Provider. Upon such booking, an invoice shall be automatically generated through the Platform in respect of the Activity, detailing the applicable Activity Fee. You shall not consider any booking as final or binding unless the foregoing conditions have been satisfied.
• 5.3
  In respect of all paid Activities, upon successful completion of a booking through the payment link shared, or, in the case of a free trial for an Activity, upon your confirmation of interest, You shall receive a booking confirmation via email or other electronic means as may be determined by the Company.
• 5.4
  You agree to remit payment for all bookings through the payment gateway or the payment link as may be provided to You by the Company only. You shall not coordinate directly with Activity Providers to engage or book Activities directly, circumventing the payment procedure set out under these Terms and Conditions.
• 5.5
  You acknowledge and consent that the Company acts solely as an intermediary, for the purpose of accepting and processing payments from Customers. Upon receipt of payment from You, the Company’s obligation shall be limited to remitting required payments to the relevant Activity Provider.
• 5.6
  All payments shall be made in Qatari Riyal (QAR) or such other currency as may be specified in the communication sent by the Company, through the payment modes enabled therein. You shall be responsible for bearing all applicable taxes, fees, exchange rate conversions, bank or payment gateway charges, and other levies, as may be imposed by law or third-party payment processors.
• 5.7
  In the event of any error in pricing or availability communicated to You due to inaccurate information supplied by the Activity Provider or otherwise, the Company reserves the right to cancel or modify such booking and refund any amount paid to You, without incurring any liability whatsoever thereof.
• 5.8
  You agree not to directly engage, contract with, or book Activities with any Activity Provider introduced by the Company outside the Platform or booking process without the prior written consent of the Company.

6. Cancellations, Refunds, and Changes

• 6.1
  You agree, undertake and confirm that any request for cancellation, modification, or rescheduling of a booking shall be submitted through the Company’s official customer support channels within seven (7) days of the booking date, and shall be governed strictly by the applicable cancellation and refund policy of the respective Activity Provider for the specific Activity that was booked, as communicated by the Activity Provider. The Company does not guarantee the availability of any cancellation or refund unless expressly stated.
• 6.2
  In the event that the applicable cancellation or refund policy of the Activity Provider does not permit a refund, the Company shall act in accordance with such policy and shall notify You that no refund is available in respect of the relevant booking. Where the applicable cancellation or refund policy of the Activity Provider permits a partial or full refund, the Company shall refund the applicable amount of the Activity Fee to You, subject to deduction of any payment gateway charges previously incurred by the Activity Provider in connection with the relevant booking. In the absence of any such cancellation or refund policy of the Activity Provider, the Company shall use reasonable efforts to coordinate with the relevant Activity Provider and obtain its written approval for the requested refund. Any refund shall be subject to such approval, and if approved, shall be processed after deducting any payment gateway charges previously incurred by the Activity Provider in connection with the relevant booking.
• 6.3
  In the event that You are eligible for a refund pursuant to the applicable policy, You agree that such refund shall be processed by the Company, acting solely as a limited payment collection and disbursal agent of the Activity Provider. All refunds shall be made to the original mode of payment, net of any applicable charges, within a reasonable period as may be prescribed by the Company or the Activity Provider and in accordance with the rules and procedures of the Activity Provider and payment gateway, in general, and specifically pertaining to the time and mode of refund.
• 6.4
  You further acknowledge and agree that the Company shall not be responsible for any delay or failure in processing refunds arising out of delays attributable to banks, payment gateways, financial institutions, or the Activity Provider.
• 6.5
  If an Activity Provider cancels, fails, or is unable to perform or deliver the booked Activity after confirmation for any reason, the Customer must report the issue through the Company’s official customer support channels within 24 hours of the scheduled service time in order to be eligible for review of any applicable refund or reschedule the Activity. In such case, the Activity Provider may offer You an alternative date or equivalent session. If this is not practically possible, the Company shall, upon receipt of confirmation and the corresponding refund from the relevant Activity Provider, fully refund the Activity Fee to the Customer, together with any payment gateway charges incurred in connection with the booking. Such rescheduling of the Activity or refund shall constitute Your sole and exclusive remedy, and You shall not be entitled to claim any further compensation or damages. In the event the Activity Provider fails to confirm the refund of the Activity Fee to You, the Company shall not be liable to process or make such refund.
• 6.6
  Any claim regarding non-delivery of services by an Activity Provider must be supported with reasonable evidence, including but not limited to photographs, messages, or other relevant documentation, and the Company reserves the right to assess such evidence in determining whether to initiate any refund review process in accordance with the applicable Activity Provider’s policies.
• 6.7
  You acknowledge that any changes or cancellations requested after seven (7) days of the booking date or the scheduled commencement of the booked Activity, whichever is earlier, shall not be eligible for a refund unless otherwise determined by the Activity Provider at its sole discretion.
• 6.8
  You acknowledge that in the event of a no-show or late arrival by You and/or the child, bookings are generally non-refundable and there shall be no extension of Activity time, unless otherwise expressly provided under the relevant Activity Provider’s policy.
• 6.9
  The Company reserves the right, at its sole discretion, to cancel any booking made by You in the event of suspected fraud, misrepresentation, abuse of the Platform, or non-compliance with these Terms and Conditions. In such circumstances, the Company shall have no obligation to refund the Activity Fee paid by You.

7. Disclaimers of Warranties and Limitation of Liability

• 7.1
  The Company does not represent any Activity Providers and disclaims any liability with respect to any error or inconsistency with respect to any information relating to such Activity Providers or with respect to the Activities provided by them. Any information provided with respect to such Activity Providers or Activities is subject to change without notice.
• 7.2
  The Company provides the Service as an introduction and advisory service based on the preferences supplied by You, and the data self-reported by the Activity Provider. The Company does not itself provide, insure, supervise, oversee or regulate any of the Activities provided by the Activity Providers.
• 7.3
  The Company and its advisors, employees, agents, staff, contractors and associates strive to provide suitable matches to coordinate between Your wants/interests, and the available Activities provided by Activity Providers; however, the Company makes no guarantee regarding the quality, safety, suitability, availability, or ultimate outcome of any Activity offered by an Activity Provider. You agree and acknowledge that the final decision on whether or not to participate or whether Your child/children should participate in an Activity, and the associated risk, lies solely on You.
• 7.4
  The Company shall not be liable for: any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, any financial losses, bodily injury or hurt, emotional or mental damage of any kind, replacement costs, or any similar damages, whether based in contract, tort, strict liability or otherwise, arising from Your or Your children’s engagement in any Activity provided by any Activity Provider, or for any other claim related in any way to engagement in any Activity offered by an Activity Provider. Any grievance or dispute regarding any shortcoming, failure to satisfy the agreed or promised terms or any concerns with any Activity or Activity Provider must be taken up and resolved directly by You with such Activity Provider.
• 7.5
  It shall at all times be Your responsibility, to remain vigilant against, and ensure the authenticity of, fraudulent communications, messages, calls, emails, or other correspondence falsely claiming to originate from the Company, its representatives, or any Activity Provider, and to ensure that any payment links shared with You have been sent by the Company/its authorised representatives, and that such payment links are legitimate. The Company shall not be liable for any fraudulent calls made by unknown persons to You or for any losses, damages, costs, or expenses that you may incur arising from or in connection with any unauthorized transaction, impersonation, phishing/spearphishing activity, URL spoofing or other forms of cybercrime, or fraudulent acts committed by third parties, even if the contact number or link is mirrored or depicted in a manner as to confuse You as to its authenticity. You are responsible for independently verifying the authenticity of any such communication before taking any action or sharing information.
• 7.6
  You warrant and undertake that You shall not make, publish, or authorise any public statement, advertisement, communication, or representation that is false, misleading, or reasonably likely to damage the goodwill, brand, or reputation of the Company or the Platform. You shall further refrain from any conduct, whether on or off the Platform, that may bring the Company into disrepute or negatively affect its standing with other Customers, regulators, or the public.
• 7.7
  To the fullest extent permitted by applicable law, the total aggregate liability of the Company arising out of or in connection with the Services or these Terms and Conditions shall not exceed the total Activity Fee actually received by the Company from the Customer for the relevant booking giving rise to the claim.
• 7.8
  The Company shall not be liable for any payments made by Customers to any person or account other than those expressly communicated through the Company’s authorised payment channels.
• 7.9
  Any recommendation, information, or suggestion provided by the Company regarding any Activity or Activity Provider is provided solely for convenience and informational purposes. The Company does not endorse or guarantee any Activity Provider. You acknowledge that any decision to book or participate in an Activity is made solely based on Your independent assessment and judgment.
• 7.10
  To the fullest extent permitted by law, the Services and Platform are provided on an “as is” and “as available” basis. The Company disclaims all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

8. Data Privacy

• 8.1
  You may be required to submit certain personal, contact, and transactional information, including but not limited to Your name, child name, family name booking profile, address, contact details, payment information, and preferences relating to the Activities offered (“Personal Data”). You consent to the collection, storage, use, processing, disclosure, and transfer of such Personal Data by the Company in accordance with the provisions of these Terms and Conditions and applicable data protection laws, including Qatar Personal Data Privacy Protection Law (Law No. 13 of 2016).
• 8.2
  You acknowledge and agree that the Company collects, stores, and processes Your Personal Data for the following purposes:
• 8.2.1
  reviewing Your or Your children's interests and location, to assess relevant Activities and suitable Activity Providers;
• 8.2.2
  keeping on record contact information for You so that we can contact You to discuss the available, relevant Activities;
• 8.2.3
  facilitating communication between You and the relevant Activity Providers;
• 8.2.4
  facilitating the booking process for the Activity Provider; (The Company shall not be responsible for the collection or processing of Personal Data or additional details requested directly by Activity Providers which may be required for bookings.)
• 8.2.5
  processing bookings, payments, refunds, or cancellations;
• 8.2.6
  complying with applicable legal or regulatory obligations.
• You agree to provide accurate, current, and complete information and to update such information to keep it accurate, current and complete. Where Your consent is necessary for any of these purposes, You hereby provide us your informed, unequivocal consent in this regard.
• 8.3
  You expressly consent to the Company disclosing or transferring Your Personal Data to the Activity Providers, payment gateways, and other third parties, solely to the extent necessary to facilitate the booking, performance, and administration of Activities and availing of Services from the Company.
• 8.4
  You acknowledge and agree that the Company may use third-party software, including Zoho services and forms, for the collection, storage, processing, and management of Your data. By using the Platform and submitting Your information, You consent to the handling and processing of Your Personal Data by these third-party service providers.
• 8.5
  The Company shall implement and maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Your Personal Data against unauthorized access, loss, misuse, alteration, or disclosure. Notwithstanding the foregoing, You acknowledge that no electronic transmission or storage system is entirely secure, and that the Company does not guarantee absolute security of such information.
• 8.6
  You shall be responsible for maintaining the confidentiality and security of your username, password, and account credentials, and for all Activities conducted through Your account. You must immediately notify the Company by email or telephone or through the customer support channel of any unauthorized use of Your account or any breach of security. The Company shall not be liable for any loss or damage arising from Your failure to comply with this obligation.
• 8.7
  You hereby provide informed, specific, and explicit consent for the Company to collect, process, and share any medical or allergy-related information submitted by You with the relevant Activity Provider solely for the purpose of facilitating the booked Activity, in accordance with applicable laws, including Qatar Law No. 13 of 2016 on Personal Data Protection. You acknowledge that such information is shared strictly for informational purposes, that the Company does not verify its accuracy or completeness, and shall not be liable for any errors, omissions, or the Activity Provider’s failure to read, interpret, or act upon it. You remain solely responsible for ensuring that all such information is accurate and for directly informing the relevant Activity Provider of any medical allergies or health conditions. The Company shall not be liable in case the information was not transmitted to the Activity Provider or for any error on the platform. It shall be your responsibility at all times to ensure this information is relayed and communicated to the activity provider.
• 8.8
  You agree and acknowledge that the Company shall retain Your Personal Data only for such period as may be reasonably necessary to fulfil the purposes for which it was collected, or as required under applicable law. Upon expiry of such period, or upon Your written request, the Company shall delete such data, subject to any legal retention obligations.
• 8.9
  You undertake to maintain the confidentiality of any non-public information received from the Company, including details of the Activities, Activity Providers, pricing, and any proprietary or confidential material of the Company or the Activity Providers. You shall not disclose or use such information for any purpose other than to avail the Services from the Company or participate in any Activities.
• 8.10
  You further agree that the Company may disclose Your Personal Data when required to do so by law, regulation, or any governmental or judicial authority, or where such disclosure is necessary to protect the rights, property, or safety of the Company, or its affiliates, or to pursue any legal claims that the Company or the Activity Providers may have.
• 8.11
  You acknowledge and consent that Your Personal Data may be processed or stored on servers located outside the State of Qatar, subject to applicable data protection laws and appropriate safeguards.
• 8.12
  You grant the Company a perpetual and transferable licence to use, reproduce, modify, publish, translate, distribute, and display any reviews, feedback, photographs of children and parents, or other content submitted by You, as well as photographs of children and parents provided by the Activity Provider, for marketing, promotional, and operational purposes, including after account deletion or termination of Your account.

9. Availability of Service

• 9.1
  The Company reserves the right to change, suspend, or discontinue any of its Services (and notify such change by way of email or posting on the Platform).
• 9.2
  The Company does not in any manner control or exercise any discretion with respect to any Activities offered by Activity Providers, and cannot confirm that any Activities will be offered at such times and dates as indicated by the Activity Provider, or as per any specific schedule. The Company shall not be liable for any changes made by the Activity Provider to the coach, schedule, location, or any other booking details after confirmation of a booking. In such cases, the Company may notify You as soon as reasonably practicable upon receiving such updates from the Activity Provider. You acknowledge that it is the Activity Provider’s responsibility to ensure the accuracy and delivery of the service, and any changes remain subject to the Activity Provider’s discretion.
• 9.3
  The Company does not guarantee uninterrupted or error-free operation of the Platform. Access to the Platform or certain Services may occasionally be restricted, suspended, or interrupted due to maintenance, upgrades, technical failures, or circumstances beyond the Company’s control. The Company shall not be liable for any loss, inconvenience, or damage arising from such interruptions.
• 9.4
  The Company shall not be liable for any failure, interruption, technical error, crash, or malfunction of the Platform occurring during or in connection with a booking process, including but not limited to system downtime or payment processing errors. In the event of such issues, any applicable refunds shall be processed in accordance with the relevant Activity Provider’s refund policy and the terms of the applicable payment gateway. The Company may, upon request submitted through its official customer support channels, assist in verifying the status of a payment and coordinate with the relevant third-party service provider or payment processor. However, You acknowledge that all refund determinations and processing timelines are subject to the applicable third-party policies.

10. Third Party Links

• 10.1
  Certain content, advertisements, offers, or products made available to or communicated to You through the Company’s official advisors, volunteers, representatives, or any authorised personnel may include materials, information, or content provided by third parties, including but not limited to Activity Providers. The Company does not own, control, or independently verify such third-party materials and shall not be responsible or liable for their accuracy, completeness, legality, or reliability. Any reliance placed by You on such third-party content shall be at Your own risk.
• 10.2
  Third-party links shared in such communications may direct You to third-party websites that are not affiliated with the Company. The Company is not responsible for examining or evaluating the content or accuracy and does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
• 10.3
  The Company is not liable for any harm or damages related to the engagement in any Activity, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure to understand them before engaging in any transactions. Complaints, claims, concerns, or questions regarding any third-party should be directed to such third-party.

11. Intellectual Property

• 11.1
  The Company is either the owner of intellectual property rights or has a right to exercise, the intellectual property associated with the Services and with the material published by the Company, including such intellectual property as is owned or licensed by or to any Activity Providers.
• 11.2
  You must not use any part of the materials shared by the Company or any Activity Providers for commercial purposes without obtaining a licence to do so from the Company.

12. Indemnification

• 12.1
  You agree to indemnify, defend and hold harmless the Company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Activity Providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of a breach of the Terms and Conditions or the documents they incorporate by reference, or violation of any law or the rights of a third-party.

13. Insurance

• 13.1
  The Company does not provide or maintain insurance coverage for Customers or their children in respect of participation in any Activities. Any insurance coverage relating to injuries, accidents, or losses during participation in an Activity shall be the sole responsibility of the Activity Provider or the Customer, as applicable. Customers are encouraged to verify whether the relevant Activity Provider maintains adequate insurance coverage.

14. Force Majeure

• 14.1
  The Company shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of God, war, riots, governmental actions, pandemics, public health emergencies, natural disasters, labor disputes, technical failures, or interruptions in telecommunications or internet services.
• 14.2
  In such circumstances, the Company may suspend or cancel bookings without liability, subject to applicable refund policies.

15. Assignment

• 15.1
  The Company may, at its sole discretion, assign, transfer, novate, or otherwise deal with any of its rights and obligations under these Terms and Conditions to any affiliate, successor, or acquirer without prior notice.
• 15.2
  You may not assign, transfer, delegate or otherwise dispose of any of Your rights or obligations under these Terms and Conditions, whether in whole or in part, without the prior written consent of the Company.

16. Severability

• 16.1
  In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

17. Entire Agreement

• 17.1
  These Terms and Conditions constitute the entire agreement between You and the Company with respect to the Services and supersede all prior communications, representations, or agreements, whether oral or written.

18. Independent Contractors

• 18.1
  Nothing herein contained shall constitute or be deemed to constitute a relationship of agency, partnership, joint venture or employment between You and the Company.

19. Termination

• 19.1
  The Company may terminate Your access to all or any part of the Services at any time, with or without cause, with or without notice, at its sole convenience.
• 19.2
  If in the Company’s sole judgment You have failed, or the Company suspects that You have failed, to comply with any term or provision of the Terms and Conditions, the Company may cease the provision of the Services at any time without notice and You will remain liable for all breaches and amounts due up to and including the date of termination.

20. Survival

• 20.1
  Clauses relating to payment obligations, indemnity, intellectual property, confidentiality, limitation of liability, data privacy, and governing law are intended to survive termination and shall continue in full force and effect notwithstanding termination of these Terms and Conditions.

21. Waiver

22. Governing Law and Dispute Resolution